COVID-19 has accelerated workplace trends
Workers report that they want to return to their offices at some point, but not every day. Therefore, companies will need to define, then iterate, their optimal hybrid work model to support continually changing worker preferences and organizational goals. Success will be a moving target without a one-size-fits-all approach.
While preparing your workplaces to safely welcome back workers poses new challenges, it also offers plenty of opportunities. The future workplace will be more social, collaborative, flexible, and tech-enabled, while also leveling the playing field for those who choose to work remote.
Powered by real-time data and insights, offices will be capable of monitoring and adapting to ever-changing conditions, goals, and sentiment. Successful workplaces will see employees—who can now decide where to work—choose to spend more time in the office.
The pandemic has extended the employee experience beyond the workplace, and altered employee preferences and priorities. In response, companies must make sweeping changes to place health and wellbeing first, improve communication and transparency, and act on employee feedback in real-time. A successful hybrid strategy will require the management of two distinct employee experiences and the seamless transition between the two.
Throughout the pandemic, facilities managers have been trusted to keep buildings clean, safe, and operating with fewer resources. As workers continue to return, every area must be addressed—including health screenings, PPE, elevator buttons, HVAC, and strategies to enforce physical distancing.
As the future of hybrid work evolves, your portfolio will need to adapt to meet the long-term needs of your organization and workers. This process must answer how much and where space is required to foster desired outcomes for collaboration, productivity, culture, and experience. Rather than adjusting the existing footprint incrementally, companies may choose to move offices closer to workers’ homes and/or maintain the current footprint to decrease density.
Historically, CRE has lagged in tech adoption and innovation. Now in 2021 and beyond, technology will be a key enabler bridging the gap between physical and digital workplaces and facilitating a safer return to the office. Companies will need access to real-time data and insights to better understand and improve space planning and utilization, asset performance, employee engagement and productivity, safety of buildings, and business continuity plans.
Speak to an expert
Navigating the change to a new operating model is challenging, but hybrid works. Companies are embracing hybrid workplace solutions to enable employee flexibility, boost human performance and optimize real estate portfolios. Speak to one of our 2,000 hybrid consultants around the globe to begin your journey now.